FAQs

For any inquiries, please don't hesitate to contact us via email at support@versagrove.com. Your feedback is valuable to us.

 

Commonly Asked Questions:

 

🚛 Shipping and Delivery

Where do you ship from?

We ship from our partnered warehouses & factories located in India.

How long does it take to receive my order?

We aim to deliver your order within 2-5 days, taking into account the popularity of our offers. Please note that these are estimated delivery times.

How long will it take for my items to arrive?

 It usually takes 2-5 business days for all orders to arrive. Shipping times vary from product to product based on demand and shipping location.

Is shipping really FREE?

Yes, shipping is Free all over INDIA.

 

🎁 Product Information:

Can I return or exchange a product?

Yes, please refer to our Return Policy for details on returning or exchanging products. We accommodate a 5-days Return and exchange policy.

Are product colors accurate on the website?

We do our best to show accurate colors, but keep in mind that monitor settings can affect how colors appear. For peace of mind, please check our Return Policy. In the unlikely event your chosen color is out of stock, we'll send you the closest possible alternative.

 

📦 Orders:

Can I track my order?

Yes, you can track your order! Simply head over to the Order Tracking page.

Will I receive a confirmation number when I place my order?

Yes, after placing an order, the customers will receive a link that will take them to a dedicated page displaying the real-time tracking information for your order.

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to support@versagrove.com.

 

 

💱 Payment and Security:

Which currency will I be charged in?

All transactions are conducted in Indian Rupee (INR).

How can I pay?

Presently, our payment method only accommodates Cash on Delivery. However, we are actively working towards integrating a secure and reliable payment gateway in the near future.

Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure. As for the Cash on Delivery orders, you'll only have to pay our delivery partner once your order gets delivered.

If I enter my email address, will you sell my information?

We do not sell our customers' information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

 

If you have any remaining questions, please feel free to contact us via email at support@versagrove.com. We are here to assist you further.